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Wirral Metropolitan College | www.wmc.ac.uk | 0151 551 7777

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Places Still Available: NVQ 2 Front Office and Reception Services

front-office

Our full-time NVQ Level 2 in Front Office and Hotel Reception is designed for people wishing to increase their employment opportunities in the expanding Hotel Industry or in a business where dealing with customers requires the skills of a trained receptionist.

During your course you will undertake the following units of study:

  • Front Office Procedures
  • Reservations Services
  • Word Processing
  • Guest Accounting
  • Working with People
  • Communications
  • Methods of Payment
  • Sales Skills
  • Customer Care
  • Self Presentation

Apply Now!
Click here to view the full NVQ 2 Front Office and Reception Services course details >>

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