Closing date: 20th April 2025
Employer:
Star International LTD
Star House
Turbine Industrial Park
Turbine Road
Birkenhead
CH41 9BA
Vacancy Description:
Star International are looking to recruit a Service Administrator Apprentice to join the team. The successful candidate will experience the full customer life cycle of a servicing industry, from initial enquiry, planning service jobs, execution and following up with customers.
What will the apprentice be doing?
- Answer and direct phone calls in a professional and courteous manner
- Follow the full life cycle of the customer initial enquiry, through to billing, raising purchase orders and invoicing
- Planning, allocating and arranging stock
- Tracking job progress with engineers, processing and collating job sheets, delivery notes and time sheets
- Ensure customer documentation is completed as per certificate requirements
- Arrange invoice and payment for suppliers
- Monitor and track calendars to ensure efficient resource planning
- Make travel arrangements for engineers
- Liaise with customer and update regularly with progress and outcomes
- Utilise systems to maximise efficiency and communication
- Perform data entry tasks accurately and efficiently
- Perform general clerical duties such as photocopying, scanning, and filing
Desired Skills and Personal Qualities:
- Communication skills
- Administrative skills
- Organisation skills
- Team Working
Training to be provided:
Level 3 Business AdministratorApprenticeship Standard, including:
- Knowledge, Skills & Behaviours
- End-Point Assessment
Weekly hours: 40 hours per week, Monday to Friday 8am to 4:30pm.
Annual wage:£15,704 a year