At Wirral Met College, we are committed to providing a high standard of service.
Our Comments, Compliments and Complaints Procedure aims to support students, potential students, former students, employers, stakeholders and the general public in communicating with us by telling us when we do things well and when we don’t do things as well as you would like. By letting us know, we can use your experience to improve our service. We want to learn from your experiences and if you compliment us on doing something well we can ensure that good practice is shared. If you are not happy about our service, or have suggestions on ways we could improve things, we also welcome your feedback.
Please find our Comments, Compliments and Complaints Procedure below.