Description

Personal assistants and other secretaries provide administrative and secretarial support to individuals, departmental or management teams within organisations.

Tasks

• Acts as a first point of contact for a manager or team with colleagues and people from outside organisations, fields telephone enquiries, takes and passes on messages arranges appointments, keeps business diary, organises travel arrangements, makes reservations and organises a variety of functions opens, sorts, distributes and files correspondence (in hard copy and electronic) and deals directly with routine correspondence uses appropriate software to produce correspondence, memoranda, reports, presentations and other documents from drafts, handwritten copy or by transcribing dictation arranges and attends meetings, takes minutes and prepares records of proceedings translates documents and liaises with overseas clients and suppliers

Entry Requirements

There are no minimum academic requirements, although entry to professional secretarial courses typically requires GCSEs/S grades. NVQs/SVQs are available in Administration at Levels 2, 3 and 4.