• Can my son/daughter take time off during term-time?

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  • Is it alright for students to have part-time jobs?

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  • Is there any financial support available?

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  • Will I be contacted if there is a problem?

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  • How do we make a complaint?

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  • Can my son/daughter take time off during term-time?

    Attendance at College is extremely important and missing lessons can lead to serious problems falling behind with coursework.  Most full-time study programmes require attendance in College for up to three days per week so there should be enough non-lesson time in any week for driving lessons, medical or dental appointments to be arranged.  Students should not take holidays during term-time.

    It is the student’s responsibility to ensure College staff know if they have any planned absence.  If a student is ill, they should telephone the College on 0151 551 7777 before 9.30am to let us know of the absence and its likely duration.

    If your son/daughter is unexpectedly absent from a lesson, you may receive a phone call from College that day, enquiring as to the reason.

  • Is it alright for students to have part-time jobs?

    Many students have part-time jobs which can help them financially and give them useful experience, however, College work must come first.  If a student takes on too much and works too many hours, their coursework is likely to suffer.

  • Is there any financial support available?

    There is a range of support for students aged 16-18, including free transport to College, free College meals, bursaries and the Learner Support Fund.  For details, click Financial Support.

  • Will I be contacted if there is a problem?

    Yes, we will contact you if we have any concerns about your son/daughter’s progress and/or attendance.  Don’t forget, if you feel there is a problem, we would encourage you to get in touch with your son/daughter’s Personal Tutor or the appropriate Curriculum Manager.

  • How do we make a complaint?

    Firstly, we would ask you to discuss your complaint with your son/daughter’s Personal Tutor or the appropriate College member of staff the issue relates to.  If you are unable to resolve your complaint in this way, please take a look at our Student Comments, Compliments and Complaints procedure which outlines what you should do next.

Poly

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