Closing date: 24th November 2024
Employer:
BrookTherm Refrigeration
3 Kelvin Park
Birkenhead
Wirral
CH41 1LT
Vacancy Description:
The objective of the Aftersales Administrator is to support the Aftersales Dept by assisting with all aspects of administration. This role will be to assist our Administrator and Maintenance coordinator. Attention to detail and accuracy are an essential part of this role.
What will the apprentice be doing?
- Assist department in answering Aftersales telephone calls
- Administration of engineer job sheets and allocation of associated work hours to CRM system.
- Preparation of engineers/apprentice’s timesheets for payroll department.
- Administration of vehicle tracker system and associated administrative tasks and reports. (Weekly tasks)
- Administration of all engineer expenses and allocation to time sheets.
- Assist Maintenance coordinator with all aspect of maintenance planning.
- Processing purchase invoices on CRM.
- Preparing jobs ready for invoices to be raised or order numbers to be requested.
- Raising of sales invoices/credit notes (job sheets and quotes) on CRM.
- Administration of engineer’s job sheets/SSA (scanning and linking to CRM)
- Upkeep and monitoring of Client Asset Registers.
- Support Dept Managers in general service office duties.
Desired Skills and Personal Qualities:
- Communication skills
- Attention to detail
- Organisation skills
- Team Working
- Administrative skills
Training to be provided:
Level 3 Business Administrator apprenticeship standard, including:
- Knowledge, Skills & Behaviours
- Level 2 Functional Skills maths (if required)
- Level 2 Functional Skills English (if required)
- End-Point Assessment
Weekly hours: 37.5 hours per week, Monday to Thursday, 08:00 - 17:00,Friday - 08:00am - 4:00pm
Annual wage: £16,546 a year